Join SignalWire and AICamp for a hands-on session building AI Voice Agents for Modern Contact Center.

Most voice AI architectures fall apart in production: state scattered across databases, webhooks arriving out of order, five vendors to debug at 2am. This workshop is about a different approach.

This hands-on workshop will build AI-driven IVRs and contact center flows on SignalWire's control plane, where state lives inside the call, operations execute atomically, and your code defines logic instead of managing infrastructure. Learn how to build intelligent, browser-based IVRs and contact center systems using SignalWire’s programmable unified communications stack.

Raffle Prize:
Every attendee is automatically entered for a chance to win an iPad 🎁 at the end of the workshop!

What You’ll Build:

• AI-driven IVR with the SignalWire Python SDK
• Omnichannel flows with programmable voice and messaging
• AI Agents with memory and context that persist across interactions, without external state management
• Deployment patterns that work at 10 calls and 10,000
• AI agents that follow logic, not 100 lines of prompting

Who Should Attend:

• Developers building telephony, AI, or automation tools
• Product managers designing customer experience workflows
• Contact center engineers looking to modernize infrastructure
• Anyone curious about real-time voice AI

Agenda:
* 5:00pm~5:30pm: Check-in, networking, refreshments
* 5:30pm~5:35pm: Welcome and introduction
* 5:35pm~7:35pm: Hands-on Workshop
* 7:35pm~8:00pm: Q&A, raffle (iPad!), wrap-up

Speakers:

Brian West

SignalWire

Jon Gray

SignalWire

What you’ll want to bring:
Your laptop and A SignalWire Space (free to sign up)

What You’ll Want on your laptop:
* Python 3.10 or higher;
* ngrok installed and authenticated (create free account here)
* Git (download from here)
* Docker Desktop installed and running

Workshop Resources:
* Docs: here
* Get a head start: here
* Discord Community: here

Who is SignalWire?
SignalWire is a programmable unified communications control plane for voice, video, and messaging, built to keep call state in the platform, not scattered across brittle webhooks. That means your AI agent can reliably interrupt, transfer, route, record, and act in real time, without your team rebuilding a phone-system state machine from scratch.
Unlike traditional CPaaS APIs that trigger isolated actions, SignalWire operates as a control plane where communication sessions are created, managed, and orchestrated in real time.Built by the creators of FreeSWITCH, SignalWire gives teams direct control over the lifecycle, routing, and state of real-time communications.